Warranty Information — Gadget Express
Every eligible product from Gadget Express comes with a service warranty, so you can shop with full confidence.
What the Warranty Covers
The warranty covers manufacturing defects and functional problems that occur during normal use, such as: the product not turning on, charging problems, motor failure, or heating elements not working.
What the Warranty Does NOT Cover
Physical damage (drops, cracks, broken parts), water or liquid damage, damage from incorrect voltage or wrong charger use, burns or damage caused by misuse, unauthorized repairs or opening the product, and normal wear and tear such as blades becoming dull over time.
Warranty Period
The warranty period is mentioned on each product page. If you are unsure about your product's warranty, message us on WhatsApp with your order number.
How to Claim Warranty
Step 1: Message us on WhatsApp at +8801614-001543 with your order number.
Step 2: Send a short video clearly showing the problem.
Step 3: Our team will verify your claim and guide you on sending the product to us.
Step 4: We will repair or replace the product as per the warranty terms and send it back to you.
Important Notes
Please keep your order confirmation as proof of purchase. Warranty service time depends on the issue, usually 7–14 days. Courier costs for sending the product to us are paid by the customer; return delivery after service is paid by us.
Questions about warranty? Message us anytime at +8801614-001543.